Privacy Policy

Privacy Policy & Statement

Upper Room Generation Inc. is dedicated to empowering you by prioritizing the protection of your privacy and ensuring the secure management of your personal data. This Privacy Notice outlines the personal data we collect, how we use it to enhance your experience, the circumstances under which we may share your data with trusted third parties, and our robust storage protocols designed to safeguard your information. We are committed to upholding the highest standards of privacy rights for users accessing the Upper Room Generation website and services.

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 How the law protects you 

Data protection laws empower us to process your personal data in a responsible and transparent manner, and we are committed to upholding the trust you have placed in us. We are excited to share that we only process your data when we have legitimate reasons to do so, such as when you have given us your consent or when we need to communicate with you.

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Online Privacy

We are dedicated to safeguarding your privacy on our websites, empowering you to explore our public website anonymously, except in areas where you choose to share personal information. 

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When visiting our public website, we log a record of your visit, capturing the following data supplied by your browser, to continually improve your online experience: 

• The date, time, and duration of your website visit; 

• Your IP address and/or domain name; 

• Your operating system (browser type and platform);

• The pages and resources accessed, along with downloaded documents. ​

 

We utilize cookies to store temporary information about your current visit, ensuring all data is encrypted for your protection. 

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Our website may contain links to third-party websites, and conversely, third-party websites may link to our website. 

 

While our privacy policy does not extend to other websites, we encourage you to read the privacy policies of any website linked from our website, promoting transparency and informed decision-making. 

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Leaders and select volunteers have access to private sections of our public website, logging accessed pages and resources for auditing and security purposes, ensuring the integrity of our online community.

 

 

Why we collect your personal information

Upper Room Generation is a not-for-profit organisation, a Holy Spirit led movement committed to see transformation through His impact on everyday lives. We offer a range of innovative programmes and services, including Houses of Revival, Serve Others In Love, and Data Security for Mission Organisations, designed to inspire positive change. By gathering essential information from participants, we facilitate meaningful connections and deliver tailored support to help individuals thrive.

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What personal and sensitive information we collect

The nature of the information we collect about you will be influenced by your level of involvement and the activities you choose. We endeavour to request information that is reasonably necessary for the activities you wish to engage in. You are not obligated to provide the personal and/or sensitive information requested, but withholding it may impede or prevent your participation in certain activities and communications, and impact the degree of pastoral care and other forms of support we can provide.

The information that we collect includes:

• contact details (name, address, telephone numbers, email, etc.);

• personal details (birth date, marital status, gender, etc.);

• family details (spouse, children, etc.);

• education qualifications and occupation information (profession, job title, etc.).

Some personal information is considered ‘sensitive information’. At times we collect sensitive information about you, including:

• health information;

• religious information (attendance, denominational details, spiritual milestones)

• professional and practice information.

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How do we collect personal data from you

We empower you by collecting information directly from you, unless it's impractical or unreasonable to do so. When we obtain non-personal information from third parties, we take proactive steps to destroy or de-identify it, as required by law, to protect your privacy and uphold our commitment to transparency.

We collect personal information about partners, attenders, supporters, donors, volunteers, employees, contractors and visitors to our events by:

• any of the forms on our website, other electronic means, or paper forms (visitors card, decision card, contact information form, event registration, etc.);

• face-to-face meetings;

• email or social media message or conversation;

• phone calls; and

• voice or image recording.

 

As we collect your information, we'll clearly explain why we need it and who we typically share it with, so you're always in control and informed.

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Third Parties

For the sake of clarity, we do not and never will sell your personal data to third parties for marketing or advertising purposes. You have the right to access the information we hold about you. Please email your requests to yourgeneration@tutanota.com, and we will make the necessary arrangements to provide the data.

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Where we store your personal data

In accordance with this privacy notice, we will take reasonable steps to protect your data. 

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Since transmitting information over the internet is not completely secure, we cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Upon receiving your information, we will utilise strict procedures and security features to prevent unauthorised access. 

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Any sensitive data will be encrypted and protected.

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How do we use your data

We exclusively use your personal and sensitive information for the reason it was collected, as outlined above, and for the purpose(s) for which it was collected, as well as for any additional purposes that you consent to, or as otherwise reasonably anticipated or permitted by law.

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Retention periods

At Upper Room Generation, we're committed to empowering you with transparency and control over your personal data. We'll retain your information for as long as you're part of our community, and only for as long as necessary to comply with applicable laws. Please note that our legal and accountancy obligations may require us to maintain your data for a certain period. Rest assured, your personal data will only be used for the purposes outlined here, and we're dedicated to upholding your trust.

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Your rights

By taking control of your personal data, you have the power to shape how we work together. If you choose to limit the use or processing of your personal data, please note that it may impact our ability to fulfill our contractual obligations or provide our services. 

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You have the right to object to our use of your personal data, request its deletion, or ask us to stop using it if it's no longer necessary; this is your right to be forgotten. While we may need to retain some data for legal or accountancy reasons, we encourage you to let us know if you believe we're using your personal data incorrectly. 

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You can take ownership of your data by viewing, editing, or deleting it; simply contact us to do so.

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Data Breaches

In the event of a data breach, we shall ensure compliance with our obligations under applicable data protection laws where applicable.

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Changes in Our Practices

We're committed to transparency and changes as deemed necessary. As we continue to grow and improve, we reserve the right to refine this Privacy Policy / Statement. If we decide to make changes, we'll post updates to this Privacy Policy / Statement and other relevant channels, ensuring you're always informed about the information we collect, how we use it, and under what circumstances we might disclose it. 

 

If we make significant changes, we'll proactively notify you by email or via a notice on our home page, giving you at least thirty (30) days' notice before implementing the updates.

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Users Responsibility

You are responsible for safeguarding your online account credentials. To maintain security, use strong, unique passwords (minimum 20 characters, combining uppercase and lowercase letters, and numbers) that aren't easily linked to you. Store passwords securely, don't share them, and log out after each session to protect your personal data, regardless of the device or location used.​​

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Contacting Our Site

If you have any questions about our Privacy Policy, the practices of this non-profit organisation or your dealings with this Site, please don't hesitate to reach out to us at yourgeneration@tutanota.com - we're here to help and committed to transparency.

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